Level 5 Work Experience: Wickes Kitchen & Bathroom Showroom Advisor

As of 27th March 2017 to 24th April 2017 my daily duties consist of;

  • Appointment taking for Home Visits and In Store Appointments regarding Kitchens and Bathrooms (software used for this is Vision)
  • Talking to customers about the kitchen & bathroom ranges, materials and the best way to utilise their space
  • Taking and making phone calls to confirm appointments and resolve issues regarding installation and delivery issues or any other queries a customer may have
  • Tea and coffee making for customers and the designers
  • Using the commercial software Fusion to create plans
  • Pricing up units for customers
  • Keeping the showrooms presentable
  • Dealing with money and refunds/exchanges on the shop floor tills

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